Terms & Conditions

Terms and Conditions

Service Professionals– WGC shall perform the Services according to the terms of this Agreement utilizing WGC’s well Service Professionals (Service Professionals). WGC is shall select the professionals, parts, materials and equipment it deems necessary to perform the services. Work by anyone other than Service Professionals under the direction of WGC voids this Agreement.

Services -The Service Professional and WGC in consultation with the Customer will determine the Services to be performed to attempt to restore an adequate yield water supply. Services may include deepening, hydro-fracing an existing well, constructing a new well or repairing/replacing well components required to provide a supply of water to the house. WGC shall make the final determination of Services. Additional services requested and performed which are not covered by this Agreement shall be billed to the Customer at WGC rates for those services. This Agreement does not provide services for the replacement of any water supply for statutory or regulatory purposes only (for example, but not limited to, changes in regulation, condemnation, etc.).

Well Drilling Maximum – WGC will drill a maximum of ten (10) wells or up to a combined maximum of 2,970 feet. Well drilling will cease when a yield test indicates 1 gallon per minute has been obtained (with adequate reserves), or upon drilling the maximum holes or feet.

Customer Response -WGC will respond to Customer within 24 hours, including weekends and holidays.
Assignment/Transferability/Termination- Service agreement is transferable to the new property owner of the subject property with the advanced written consent of WGC. WGC has the right to cancel the agreement with 30 days notice and provide a refund of a monthly prorated fee, except after being notified by Customer that Services are required.

Adequate Yield– Approved state or county yield test or modified yield test performed by WGC professional, reporting a minimum one (1) gallon per minute yield.

Access to Property -Customer shall provide access to the property to WGC and it’s Service Professionals, and if necessary, site information including, but not limited to, site plans with building, septic and well envelopes, plats, as-builts, surveyed property corner stakes and any other documents needed to ensure that Services are performed wtihin County and State Codes.

Water Quality – WGC expressly does not represent and Customer agrees and understands that there is no guarantee that an adequate, health department approved water supply will be found. This Agreement is not applicable for repairs due to water quality issues and/or contamination caused by (but not limited to) bacteria, sediment, turbidity, sand, volatile organic chemicals, etc. WGC does not guarantee the quality of water; which repairs are at the Customer’s sole expense.

Hold Harmless – Customer will hold WGC and it’s Service Professionals harmless for any and all damage caused to the subject property, including lawns, shrubbery, trees, driveways, etc. which are caused by the normal servicing of the well and components, water and electric lines and drilling operations. All drilling debris is to remain at the job site.

Damages Due to Services – WGC or its Service Professionals shall not be held responsible for damage to underground utilities such as electric lines, cable TV, gas lines, sewer or irrigation lines and heads. Customer is responsible to mark or instruct the service crews, in writing, on items underground that might be damaged as a result providing Service (including calling Miss Utility). WGC specifically disclaims and this Agreement expressly excludes any liability of indirect, special, incidental, consequential or secondary damages including but not limited to, bodily injury or property damages of any nature. Except for negligence by WGC or is Service Professionals, WGC’s liability is limited to the annual Agreement fee, and customer releases WGC from any additional liability, after performance of contractual services. Customer agrees to indemnify, defend and hold WGC harmless if any Third Party brings a claim against WGC relating to Services performed under this Agreement.

Limitations -WGC and its Service Professionals are not responsible for damage to exterior well components caused by Customer misuse or negligence including, but not limited to, opening the well, hitting the well with any object, destruction of water or electrical lines, normal wear/ corrosion not affecting the quantity of water, or other acts which at the discretion of WGC void this Agreement. WGC Services do not cover (a.) water usage which exceeds the required 1 GPM minimum well yield (b.) water treatment (c) inadequate water pressure due to internal plumbing and (d.) ancillary costs including living expenses during repair, business interuption, relocation expense or similar costs, damages to property, other than damage to water system components covered by the service agreement. Customer will fully cooperate to minimize conditions that may contribute to well or pump failure including, but not limited to, following declared water restrictions, limiting usage as appropriate, maintaining the well area free of contaminants and reporting problems promptly.

Testing – WGC is not responsible for any costs relating to equipment and well failures resulting from well yield testing (modified or regulatory) performed prior to the acceptance of this Agreement, including 3 and 6 hour tests as required by codes.

Change in Law-This Agreement is made in accordance with existing laws, rules and regulations. Any change in law, rules or regulations as it pertains to the services provided, WGC reserves the right to revise or terminate this Agreement.

Entire Agreement– This Agreement constitutes the entire agreement. Modification must be made in writing and signed by a corporate officer of WGC. This Agreement will be governed by and construed under the laws of the State of Maryland and each party consents to the personal jurisdiction and venue of the State and Federal courts of that State.

Enforcement-If any provision of this Agreement is deemed invalid, the invalid provision shall not affect the enforcement of any other.

Default– failure to pay any service fee or on-site fee will suspend all WGC services and may result in termination of this agreement and WGC’s obligations under this Agreement shall become null and void.

Change in Conditions– Should it become necessary to suspend or delay Services beyond the terms set forth herein due to conditions beyond WGC’s control, the temporary delay or discontinuance of Service shall not breach this Agreement.

Force Majeure-WGC’s liabilities and/or obligations under this Agreement shall be terminated if WGC is prevented from fulfilling its responsibilities under this Agreement by reason of delays or shortages of parts, acts of war, acts of God including but not limited to earthquakes, storms, floods, fires or if an act of God substantially alters or destroys the effectiveness of the Services.

Written Communications-Inquiries must be made in writing to WGC, Attn. Legal Dept. P.O. Box 5073, Timonium, MD 21093.